Eligibility
Refunds may be available for paid subscriptions or one-time purchases within the stated time window and in accordance with the conditions set out at the time of purchase. Eligibility may vary by product or region.
How to request a refund
Contact support with your order or account details and the reason for your request. Include any relevant transaction IDs. We will confirm receipt and respond according to our internal timelines.
Processing time
Approved refunds are typically processed within 5–10 business days. The time for funds to appear in your account depends on your bank or payment provider.
Exceptions
Refunds may be declined where the request is outside the eligible period, terms have been breached, or we suspect fraud or abuse. We reserve the right to refuse or limit refunds where permitted by law.
Contact
For refund requests or questions about this policy, please use the contact details in the footer or on our support page.